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Friendship, whether given or received, can be life-changing...

Your health and wellbeing is important to us!

Updated information: 24th March 2020

We have cancelled all befriending visits, social groups and Car Scheme journeys.

We are now providing telephone befriending.

We may also be able to help people who have no other nearby support by delivering essential shopping.


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Community Connections supports people who are socially isolated in Monmouthshire to feel part of their community by providing volunteer befrienders.
We bring people together either on a one-to-one basis or in social activity groups. Volunteers can provide company at home and may also enable people to get out to get to appointments or local facilities.

Some feedback from our beneficiaries (people we befriend)

‘I really enjoy her visits as it lifts my mood.’ Mrs J

‘It's lovely to have someone to talk to. My son said it's lovely to hear me laughing again.’ Mrs S

I’d have nothing if it wasn’t for you guys! I’d just be sat here twiddling my thumbs.’ Mr C

‘I'm so glad we went out, I didn't feel like it but I feel much better in myself for the break and company.’ Mrs R

Home visit

Community Connections helps people to live independently and happily.
Factors such as no longer being able to drive, bereavement or loss of mobility can have a big impact on how much social contact people have and can cause people to feel lonely and depressed. The support of family, friends and neighbours is vital for people adjusting to new circumstances but this is not always available due to family living away, work commitments and lack of awareness.

Some feedback from our volunteers

‘I pop round to have a chat with Joy and see how she is doing; I also help her with shopping. I think she's very interesting and has lots of things to say.’

‘My counsellor told me about this volunteering opportunity. I’ve met some friendly and interesting people and it’s given me faith in society.’

It has given me confidence, before I would never have been able to change my path and improve my life, it’s given me so much.’

Help getting out and about

Community Connections can make a big difference to individual volunteers as well as the people we befriend.
We all appreciate feeling valued and useful and it is rewarding to see the difference a little time and kindness can make. Volunteers are provided with training to prepare them for their role and are given on-going support from project coordinators. We aim to provide a quality volunteering opportunity and can make arrangements to ensure volunteering fits in with other commitments.

Some feedback from our referrers

‘Mrs B was very appreciative of your service and her befriender. Mrs B was referred to your service after a period in hospital. Prior to becoming unwell she was very independent. Due to illness she was no longer able to go out on her own, as a result she felt extremely isolated and lonely, the befriender was her link to the outside world.’ Social Worker

‘It is positive to de-medicalise conditions – loneliness is often labelled depression or anxiety.’ G.P.


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